When one thinks of a Japanese video game company, usually Square Enix or Capcom come to mind. There have been many complaints over how Capcom has handled on-disc DLC in recent years as well as doing the stereotypical Capcom move of re-releasing the exact same game with some minor new features 1 year later, although that move has been corrected a bit thanks to DLC. Capcom has also garnered criticism for just plain refusing to localize some games and cancelling production on games like Megaman Legends 3 and Megaman Universe, causing Keiji Inafune to leave the company that he helped bring out of the coin-op business.
Square Enix has also received criticism for constantly remaking and porting the first two Final Fantasy games to the point that it is impossible to own an electronic device that cannot play the original Final Fantasy. SE also has a tendency to remake and port Final Fantasy IV too much, as well as the very concept of Compilation of Final Fantasy VII insults some people who think SE is cashing in on Final Fantasy VII by making prequels, sequels, and even midquels, while ignoring fans' requests for a full console remake of the original game, which would mostly satisfy American fans who received a very poor localization, needing to read online to clarify plot points that are clearly expressed in Japanese. Recently, there have accusations that SE only cares what its Japanese fans think, since Final Fantasy XIII had a mixed reception outside Japan, but received a perfect score from Famitsu and a generally excellent reception in Japan overall, enough to warrant a sequel which has received much better reception outside Japan. The incident with the Final Fantasy XIV launch has also highlighted a rarity in Japanese corporations, an executive apologizing for an inferior product; Capcom never apologized for making Devil May Cry 2.
So why do I bring up Capcom and Square Enix for a game made by Namco Bandai? I just wanted you to know that as terrible as Capcom and Square Enix can treat their American fans, Namco is probably the most infamous at ignoring their American fan base.